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Active Listening Skills

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About Course

Active listening is a crucial skill that enhances communication, fosters relationships, and improves overall comprehension in both personal and professional settings. This course provides learners with the tools to become effective listeners by distinguishing between hearing and listening, practicing empathy, and using active engagement techniques. Through interactive lessons, real-world examples, and practical exercises, you will develop the ability to listen attentively, respond thoughtfully, and retain key information, leading to stronger and more meaningful interactions.

What Will You Learn?

  • By the end of this course, learners will be able to:
  • Identify and overcome common barriers to active listening.
  • Differentiate between various types of listening, including empathetic, selective, and discriminative listening.
  • Use body language and non-verbal cues to enhance communication.
  • Apply active listening techniques in professional settings such as job interviews and leadership roles.
  • Ask thoughtful questions and provide meaningful responses that demonstrate comprehension and engagement.
  • Foster trust and positive relationships through effective listening.

Course Content

Learning Objectives:
Understand the difference between passive hearing and active listening. Learn the key stages of active listening, from comprehension to response. Develop the ability to minimize distractions and maintain focus during conversations. Improve non-verbal communication skills such as eye contact and body language to show attentiveness. Enhance professional and personal relationships through empathetic listening. Practice techniques for summarizing, clarifying, and responding effectively.

Expected Learning Outcomes:
By the end of this course, learners will be able to: Identify and overcome common barriers to active listening. Differentiate between various types of listening, including empathetic, selective, and discriminative listening. Use body language and non-verbal cues to enhance communication. Apply active listening techniques in professional settings such as job interviews and leadership roles. Ask thoughtful questions and provide meaningful responses that demonstrate comprehension and engagement. Foster trust and positive relationships through effective listening.

Brief Module Bullet Points:
Introduction to Active Listening The Stages of Active Listening Types of Listening Common Barriers to Active Listening Enhancing Active Listening Skills Practical Application in Professional & Personal Settings

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